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Frequently Asked Questions (FAQ)

Get answers to common questions about our payday loan services and how StayHealthyCalifornia works.

stayhealthycalifornia.com is not a lender and does not make credit decisions. stayhealthycalifornia.com is a loan connecting service. We connect consumers who are looking for financial assistance with independent, third party lenders who may be able to provide a loan.

You begin by filling out the simple form. Your information is then shared with third party lenders who may make you a loan offer. You are under no obligation to accept the offer, but if you do, the lender will provide the instructions to do so. Every third party lender has their own terms and conditions. Please consult these before accepting the loan offer. In particular, check for information on the APR, fees, renewal terms and consequences of non-payment.

If you have any questions about your loan, please contact your lender.

Registering with stayhealthycalifornia.com is free to you, the consumer. We are paid by independent, third party lenders for potential customer referrals.

Each third party lender will have its own fees, APR and terms. These charges come directly from the lender and not from stayhealthycalifornia.com.

These fees and charges will be provided to you at the time of the loan offer, if one is made. You are under no obligation to accept them. Your loan is accepted by you when you electronically "sign" the offer and send back to the lender.

Read all documents for the terms and conditions of the loan.

Payday loans are usually between $100 and $1,000. Installment loans range between $100 and $5,000 and Personal loans are usually between $500 and $35,000. You will make a request for a loan amount. If you receive a loan offer, it may not match the amount you requested. Loan offers may vary for several reasons including the individual lender, employment, income and other factors.

The transfer to your bank account could happen as early as the next business day. Times will vary depending upon your lender and your financial institution. If you have additional questions regarding the transfer time, please contact your third party lender.

Individual, third party lenders have different minimum requirements, but the following constitute typical minimum requirements:

  • Be at least 18 years of age or older
  • Have a checking or savings account with direct deposit
  • Have regular income of at least $1,000 per month
  • Have a fair credit rating (for personal loans only)
  • Must Not be a regular or reserve member of the Air Force, Army, Coast Guard, Marine Corps, or Navy (or a dependent thereof), serving on active duty under a call or order that does not specify a period of 30 days or less

You will be asked to provide banking, employment and some personal information. This information includes, but is not limited to your name, address, telephone number, place of employment and/or source of regular income, driver's license number, bank account information and social security number.

The third party lenders may perform a credit check or use other methods to verify the information you provide.

stayhealthycalifornia.com employs a number of state of the art security measures are designed to keep your information secure. All sensitive data transmitted between your browser and stayhealthycalifornia.com uses 128 bit Secure Socket Layer (SSL) encryption technology. Your use of our services is strictly voluntary and is governed by our Terms & Conditions of Use and Privacy Policy.

From the time you register with stayhealthycalifornia.com (and are made an offer by an independent, third party lender) the process can be as fast as one business day. A number of factors impact this, including the time of day you apply, the accuracy of your registration, the lender and your financial institution.

stayhealthycalifornia.com is not a lender. Each independent, third party lender has their own terms and conditions, including those concerning repayment. You should contact your lender for information about the date and time for repayment as specified in your loan agreement.

Many will do so. They may check to verify the accuracy of the information you have provided and/or to review your information to see how it compares to the records of national databases. Lenders may verify your social security number, driver's license number, banking information or any other information you provided.

Multiple inquiries to the "Big 3" credit bureaus (Experian, Equifax and Transunion) may result in a lowering of your credit score. Therefore you may want to register for a loan, one at a time.

There is no guarantee that you will be approved by one of our participating lenders.

Typical penalties for lack of repayment may include:

  • Addition of late fees
  • Your account being forwarded to a collection agency
  • Report your lack of payment to a consumer credit agency (thereby lowering your credit score)
  • An offer to renew your loan, which will result in additional fees and/or interest

stayhealthycalifornia.com is not a lender. You should ask your lender what the implications of non-payment are.

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Footnotes

(*) - Your funds could be sent to your account as soon as 15 minutes once you have been approved. The lender you are matched with, and your own bank's policies and procedures, will determine how long it takes for the funds to arrive in your account and this could be longer than 15 minutes.

(**) - The offer process is completed in an average time of 3 minutes but can be completed within as little as 1 minute. You will receive a loan offer after submitting all required details if you're approved by a lending partner.

(***) - Some of our providers offer rates as low as 5.99% APR but these rates are not available to every customer. Repayment terms can vary, are for closed end loan products and do not reflect the full range of products available throughout our network.

(1) - Although some providers offer rates from 4.95% up to 35.99% APR rates that low are only available to certain customers. The repayment terms are for close end loan products, and is not reflective of all loan products offered in our network.

Material Disclosure

APR Disclosure

Annual Percentage Rate (APR) refers to the annual interest generated by a sum that is then charged to borrowers. APR is expressed as a percentage that represents the annual cost of borrowing over the term of the loan. This figure includes any fees or additional costs associated with the loan. The APR provides consumers with one bottom-line number they can compare with other loan offers, credit cards, or investment products. StayHealthyCalifornia cannot guarantee any APR as we are not a lender ourselves. An APR can generally run between 5.99% up to 35.99%. Loan products generally have a 61-day minimum repayment term and a 6 year maximum repayment term. When considering accepting a loan from a lender within the StayHealthyCalifornia network, please read any agreement documentation carefully as the APR and repayment terms may differ from what is listed on this site. Representative Examples of APR can be found in the APR Disclosure & Range section of our homepage.

Legal Disclaimer

StayHealthyCalifornia.com connects borrowers with lenders or other lending partners and therefore the specific terms and conditions of a specific lender or lending partner will apply to any loan a borrower takes out with that lender. We are compensated by these lenders or lending partners for connecting you with them, and this compensation could influence which offers are presented to you Please be aware that any information regarding APR, loan amounts, interest rates, or other loan specifics should be seen as approximate estimations. The exact figures will depend on the lender or lending partner and your circumstances. Note that credit checks might be conducted by some lenders or lending partners as part of their credit transaction approval process. The lender or lending partner you connect with may not offer the best possible terms available to you and borrowers should always compare all available options before making any decisions. In addition, you may be connected with a tribal lender. Tribal lenders' rates and fees may be higher than state-licensed lenders, and are subject to federal and tribal laws rather than state laws. PLEASE NOTE THAT STAYHEALTHYCALIFORNIA.COM AND ITS OWNERS AND OPERATORS OF ARE NOT LENDERS, we do not broker loans and we do not make loans or credit decisions. Nothing on this website is an offer or a solicitation to lend. Any information you submit to this site will be provided to a lender or lending partner. The operator of this website is not an agent, representative or broker of any lender or lending partner and does not endorse or charge you for any service or product.

Material Disclosure

The operator of this website is not a lender, loan broker or agent for any lender or loan broker. We are an advertising referral service to qualified participating lenders that may be able to provide amounts between $100 and $1,000 for cash advance loans, up to $5,000 for installment loans, and up to $35,000 for personal loans. Not all lenders can provide these amounts and there is no guarantee that you will be accepted by an independent, participating lender. This service does not constitute an offer or solicitation for loan products which are prohibited by any state law, and we do not predict or determine the interest rates and finance charges applied to any loan offered by lenders. This is not a solicitation for a particular loan and is not an offer to lend. We do not endorse or charge you for any service or product. Any compensation received is paid by participating lenders and only for advertising services provided. This service and offer are void where prohibited. We do not control and are not responsible for the actions of any lender. We do not have access to the full terms of your loan, including APR, which may vary based on your creditworthiness, state, and lender or lending partner. For details, questions or concerns regarding your loan please contact your lender directly. Only your lender can provide you with information about your specific loan terms, their current rates and charges, renewal, payments and the implications for non-payment or skipped payments. The registration information submitted by you on this website will be shared with one or more participating lenders. You are under no obligation to use our service to initiate contact with a lender, register for credit or any loan product, or accept a loan from a participating lender, but it is your responsibility to carefully review and accept the terms of any loan offer. Cash transfer times and repayment terms vary between lenders. Repayment terms may be regulated by state and local laws. Some faxing may be required. Be sure to review our FAQs for additional information on issues such as credit and late payment implications. These disclosures are provided to you for information purposes only and should not be considered legal advice. Use of this service is subject to this site's Terms of Use and Privacy Policy.

Service Role and Limitations

StayHealthyCalifornia acts solely as a referral service and is not a lender. We do not predict or determine the fees, interest rates, or other financial implications associated with any loans you may be offered by participating lenders. Our role is to connect you with our network of qualified lenders, and we do not participate in the decision-making process regarding loan approvals, terms, or conditions. It's important for users to understand that our service involves no predictive assessment or guarantee of the loan terms you may receive.

Exclusions

Residents of some states may not be eligible for some or all short-term, small-dollar loans. Residents of Arkansas, New York, New Hampshire, Vermont and West Virginia are not eligible to use this website or service. The states serviced by this website may change from time to time, without notice.

Credit Implications

The operator of this website does not make any credit decisions. Independent, participating lenders that you might be connected with may perform credit checks with credit reporting bureaus or obtain consumer reports, typically through alternative providers to determine credit worthiness, credit standing and/or credit capacity. By submitting your information, you agree to allow participating lenders to verify your information and check your credit to assess your creditworthiness, credit standing, and credit capacity. By engaging with our service and submitting your information, you consent to allow these credit checks by potential lenders. It is important to understand that missing a payment or making a late payment on a loan can negatively impact your credit score. Loans provided by independent, participating lenders in our network are designed to provide cash to you to be repaid within a short amount of time. The short-term loans are not a solution for long-term debt and credit difficulties. Only borrow an amount that can be repaid on the date of your next pay period. Consider seeking professional advice regarding your financial needs, risks and alternatives to short-term loans. Late Payments of loans may result in additional fees or collection activities, or both. Each lender has their own terms and conditions, please review their policies for further information. Nonpayment of credit could result in collection activities. Please note that StayHealthyCalifornia is not a lender and does not engage in debt collection. The collection practices of each lender in our network are provided in their respective loan agreement. Every lender has its own renewal policy, which may differ from lender to lender. Please review your lender's renewal policy.

Company Information

We are a referral service only and do not directly fund any credit product. Your request will be referred to a third-party lender who will contact you directly to ascertain if they can facilitate your requirements, as we do not directly fund any credit product. The third party will appraise you of their fees, charges and terms before you would enter any contract with them. We may receive a referral fee (amount not ascertainable) from the third party depending on the outcome of their dealings with you. It is recommended that you obtain independent legal and financial advice before taking up any products that you may be referred to and offered.

Address: 1455 Frazee Rd, San Diego, CA 92101